- Sugarincakedecor, being in customer centric business, we have emphasized on
product quality and after sales services. By placing an order on the website
Sugarincakedecor.com customer agrees to the below terms and conditions for
Refund or Cancellation order.– Customer has to open an order cancellation
request by an email to our customer services team at sugarin.fondant@gmail.com
- Any order that has been marked as dispatched cannot be cancelled while the
product is in transit.
- If the customer wish to cancel the order, they are requested to refuse the
delivery of the shipment. Upon, receipt of the product at our office, we would
process the order for a refund.
- Once customer accepts parcel delivery order cannot be cancelled, returned or
refunded.
- We do accept payments via different payment gateways, refund would be
processed through that particular transaction made against the products Sales or
Services.
- The refund amount may take up to 5 to 7 working days to show up in your
account depending on the bank.
- All the Refunds are being processed within 24 to 48 hours of the request
received by the customer.
